Privacy policy

We collect only what we need to serve you:

Your name, delivery address, and landmark;

Contact number (including WhatsApp) and email address;

Security / watchman contact details, where you provide them;

Delivery instructions and standing preferences;

Payment records (UPI ID, bank-transfer reference, or cash-on-delivery record) — we do not store your card numbers, bank login, or full financial credentials;

Your order and subscription history, and your communications with us.

We use your data only to:

Confirm, prepare, and deliver your Sunday orders;

Process payments, refunds, and subscription changes;

Contact you about your orders, deliveries, and service updates;

Handle complaints, quality reports, and grievances;

Meet our legal, tax, and food-safety obligations.

We do not use your data for unrelated marketing without your consent.

We process your personal data with your consent and for the specific purpose of providing this delivery service, in line with applicable Indian laws, including the Digital Personal Data Protection Act, 2023. You may withdraw your consent at any time (see Contact & grievance below); if you do, we will no longer be able to provide the service.

We do not sell or rent your data. We share it only:

With our delivery and logistics partners, strictly on a need-to-know basis to complete your delivery;

With payment service providers, to process your transactions;

Where required by law, regulation, or a valid order from a competent authority.

Payments are made by UPI, card or cash, as offered at checkout. Online payments are handled by third-party payment providers over their own secure systems. We do not store your card numbers or banking passwords.

We keep your personal data only as long as needed to provide the service and to meet legal, tax, and accounting requirements. After that, we delete or anonymise it.

We apply reasonable technical and organisational safeguards to protect your data against unauthorised access, loss, or misuse.

This service is intended for adults. We do not knowingly collect data from anyone under 18.

We may update this Policy from time to time. Material changes will be communicated to active subscribers in advance. Continued use of the service after an update constitutes acceptance of the revised Policy.

Grievance Officers (under the Consumer Protection (E-Commerce) Rules, 2020): Suyog Bharadkar / Saniya Alavani, Partners — 7498222777 / 9136011339 — info@mauliglobalexport.com / kaanan@mauliglobalexport.com.

Support hours: Monday to Friday, 10:00 AM – 6:00 PM (WhatsApp and call).

FSSAI License No.: 10260407108516169.

Governing law: These terms are governed by the laws of India, with courts at Mumbai having exclusive jurisdiction.